We operate a full dental service maintaining enhanced COVID measures

Latest information for patients

Throughout the pandemic we have strived to make Hallows Dental Practice as safe as possible for all our staff and patients.

We are keeping the practice well ventilated, with our windows open (don't worry - the heating is still on!). After each patient, we turn on industrial extractors within the surgeries and evacuate all the air. Also within the surgeries and the reception area, you will see DentAir Air Purification units which constantly analyse the air, cleaning it using hospital grade HEPA filters, carbon filters and virus-killing UV. Furthermore we use laser particle analysers in each surgery which constantly monitor the level of droplets and aerosols in the air. There is a custom made perspex reception desk screen and automatic hand sanitisers throughout. Staff and patients in the reception and waiting areas will all be wearing masks.

We do understand that some measures can be frustrating but many of our patients are vulnerable so we feel it is necessary to take these precautions to protect us all. We are sure you understand the need to keep the practice as safe as possible for all staff and patients. One positive case of Covid within the practice could stop our entire workforce for 10 days, and I'm sure you will agree, maintaining restrictions is a small price to pay so that we may continue with a full range of dental services and remain open.

COVID-19 Screening

Our staff will need to go through the following COVID questions with you when you arrive for your appointment, and these are also included in your SMS / e-mail appointment reminders:

  1. Do you have any of the following symptoms:
    • high temperature or fever?
    • new, continuous cough?
    • a loss or alteration to taste or smell?
  2. Have you or any member of your household/family had a confirmed diagnosis of COVID-19 in the last 10 days?
  3. Are you or any member of your household/family waiting for a COVID-19/SARS-CoV-2 PCR test result?
  4. Have you travelled internationally in the last 10 days to a country that is on the government red list?
  5. Have you or any member of your household/family been advised to isolate by any NHS organisation in the last 10 days?

Ideally please notify us if the answer to any of the following questions is Yes before attending your appointment.

Where possible please attend on your own. Chaperones may be asked to wait outside the practice.

Patient Journey

You can download this information here.

For further information on the Corona Virus and Covid-19, please visit https://111.nhs.uk/covid-19.