Comments and Testimonials

The best advertising comes from patients who we've been looking after for years. If you would like to send us a testimonial, you can do so from here.

392. My husband and myself were patients at a dentist in Keynsham, but when we found that Anthony Glover had moved to the Hallows Dental Surgery we immediately followed. I am not the bravest patient and Anthony’s calm and professional manner never ceases to put me at ease. Unfortunately I had a fall yesterday which resulted in damage to my front tooth and mouth. I had an appointment the same day and received the kindest and best treatment I could have wished for from Anthony and his dental nurse. Everyone at The Hallows is so kind and welcoming and if I could give it 10 stars I would!

E.M.

391. I am a current patient at Hallows and have found this clinic to be the best I have ever attended (both my dental care and general patient experience, the team as a whole are wonderful!).

C.S.

390. Afternoon James, I thought you would be interested to hear that I went to the Mysmile study assessment session at Southmead this morning.
I drew their attention to your judgement that I might be unsuitable for the study, but they still wished to go ahead with the assessment. The dental investigation was carried out by Dr Joon Seong, a clinical trials consultant from the Bristol Dental Hospital. After what seemed like a lengthy and thorough examination of teeth and gums, and some discussion with the study coordinator, he informed me that, for the first time in this study, they had decided to turn down my application to participate because, essentially, there was no evidence of any active gum disease whatsoever.
He said this was most unusual in his experience and was due in no small measure to excellent (he used the word "immaculate") work by my dentist, and thorough hygiene practised by yours truly!!
So, take a bow, the Hallows Dental Practice!! He reiterated that he felt I had been very well looked after dentally and asked for your name and the name of the Practice.
So, many thanks James, for perhaps as many as 12 years of excellent service.

J.H.

389. We all had a fantastic experience at Hallows Dental Practice. James and the team welcomed us from the first moment we walked through the door and the whole experience from start to finish was amazing. I have never had a dental experience like this and it’s normally in and out as quick as possible. We would highly recommend, photo on FB is of our son Buddy getting used to sitting in the dentist chair. James was very keen to make things fun and exciting for Buddy. If you’re looking for a professional dentist who likes to do things a little differently then definitely check them out.

R.H.

388. Amazing teamwork and wonderful caring practice. THANK YOU!

V.R.

387. These four years have simply flown by and it is such a delight to visit both of you and your team, the months and our regular appointments arriving so quickly. It has been a delight to watch the practice develop and the team enlarge so quickly in order that you are able to provide the service for so many clients. The surgery atmosphere is relaxed and happy, the treatment superb and the staff are delightful. Congratulations to both of you, it is a wonderful practice and service which yourselves and your staff provide.

Mr. & Mrs. K.

386. The reception staff are always very friendly and I always receive first class treatment from Kay. I never thought I would ever say 'I look forward to my appointments.' Thanks.

A.H.

385. James has been our family dentist for 15+ years. Previously at Longwell Green Dental Surgery and then transferred to Hallows. James is so friendly and professional and takes time to explain procedures in an easy to understand way. He's been particlarly gentle and patient with my daughter. All 4 of us pay by Denplan monthly. We would not leave Hallows and expect Gemma's boyfriend to join soon. We hope he has no intention of retiring soon.

The B. family

384. First Class Practice with great staff and atmosphere. Am pleased that I moved to you.

C.R.

383. No one likes a visit to the Dentist. From a welcome at the door, to a welcome by Kay, immediately puts you at ease. All the staff are friendly and the decor, calm and relaxing. My daughter has been a patient for over 20 years and recommended you when my dentist retired. I have not been disappointed. Thank you.

M.W.

382. I have always found James very helpful and since I do not live locally he is always available by email or at the end of the phone with advice. Excellent service.

J.W.

381. I have been coming to you from the beginning, many years ago, too many to count. I have always found my visits pleasurable and would recommend you to anyone wanting a good dental practice.

R.H.

380. It's actually a pleasure to visit the dentist - something I never thought I'd say!

Anonymous feedback

379. Best Dental Practice Ever. Would strongly recommend to anyone.

M.M.

378. Have had a chequered past with dentists and have always had an underlying fear, but not anymore. Everyone is very friendly and I am so pleased Lizzie found you. My only fear now is if we move away.

S.J.

377. James and Kay have always been very friendly and professional. We, as a family, have always used them (apart from an unfortunate period of time!) :-) We would have no hesitation to recommend them to all our family and friends.

Anonymous feedback

376. Always recomend. Best Practice in Bristol.

A.D.

375. Absolutely professional, helpful and I must add perfect in every way. Thank you.

G.D.

374. Lovely dental practice, James is fantastic.

K.M.

373. Absolutely fantastic practice, always made to feel welcome and at home. Repeatly recommend to others and won't go anywhere else. Thank you."

The R. family

372. Very impressed with your clean and welcoming environment. Lovely Reception staff. Anthony is excellent and woth travelling from Keynsham for(I have always seen dentists locally before.) He is professional, informative and I feel in very safe hands.

Anonymous feedback

371. Everyone in your practice are so friendly from the moment you arrive through to leaving. I see Anthony and Stacey who are a great team and make you feel comfortable and at ease. They are both very engaging and chat generally (not just about treatment) so if you were nervous I would imagine they would make you feel relaxed. I actually enjoy going to the Dentist and it feels like I am visiting friends. Brilliant practice. All Stars.

M.F.

370. Lovely practice, warm and welcoming. Kay has helped improve my gums, with regular cleaning appointments and home tips. Many thanks to you all xx

M.G.

369. I am always happy to see you all. Both Paul and myself are very pleased with the treatment we recieve and look forward to when we come. 5 Star Service.

Mr. and Mrs. W.

368. This is the best dental practice I have been to, and would recommend it highly, I actually look forward to my visits.

Anonymous feedback

367. Very polite and welcoming on arrival. Mr. Glover explains all treatment in great detail and is very careful and caring. Lisa on arrival is very welcoming and friendly. Very happy with this Dentist Surgery.

A.T.

366. You helped me overcome the fear of seeing a dentist.

J.S.

365. So far I have only made routine appointments however I have every confidence that if I needed an emergency appointment there would be no problem. A very happy patient.

P.B.

364. The standard of dental treatment is excellent. I am always fully informed and involved in the process of deciding on appropriate treatment. All the staff are very courteous and friendly. The practice is kept very clean.

H.C.

363. There are very few practices where I have felt valued and all your staff make me feel welcome.

G.L.

362. Kay is very professional but also reasuring and kind. She also sees our children and they actually enjoy going to the Dentist

M.S.

361. I visited the practice for the first time this morning, having not visited a dentist for around 5 years previously due to anxiety. All the staff were very friendly and everyone went above and beyond in order to make me feel at ease. My dentist Nina was polite and professional and talked me through every step of the appointment which really helped with my anxiety. Overall it was a great experience and i wouldn't hesitate to recommend the practice. I'm now considering swapping the rest of the family to this dentist as the difference in care between Hallows and our original dentist was so substantial.

C.

360. I followed Anthony from a previous dental practice as I was really comfortable with him. I am so glad I did! Anthony is brilliant at what he does, and with his assistant Stacey they make a great team. I cannot recommend Anthony highly enough, he has given both me and my daughter (14) a lot of confidence in having dentistry work carried out and he and Stacey are an asset and credit to Hallows Dental Practice. Without doubt Anthony is the best dentist I have ever seen.

J.G.

359. I just wanted to thank Paul Brind and his team for his professionalism and care given to me whilst I was having complex dental repairs recently. I have always had a fear of dentists but I was made to feel at ease throughout the whole process and I now feel like I have my “old” teeth back again. Highly recommended.

J.F.

358. I have been coming to this surgery for over a year now and had the pleasure of having Paul as my dentist. Before this for many years I had really bad experiences with dentist specially in the NHS which made me very apprehensive and scared to go back again. I have decided to go back again as I needed quite a few things to be done and after reading the reviews of this place I decided to give it ago. BEST DECISION I HAD IN A VERY LONG TIME. Everyone here is kind and treat customers very well, starting with the receptionist to the Nurses and Dentist alike. Very clear from the start with prices and treatments. Paul has been amazing, he has made me feel very confident again showing my smile and every time I come for a treatment I leave feeling very well and that he is done such a good job and I know it wasn't an easy task as I had a lot of treatments to be done. You can tell he has a lot of experience an he is very honest They always try to find the best suitable ways to have treatments done and the organization in this place and cleanliness' is to a very high standard. Thank you everyone and Merry Christmas :)

L.H.

357. This is the nicest dentist I’ve ever been to, it’s well designed, very clean and great value for money. The staff are incredibly friendly, welcoming and professional. Thank you to Paul and his assistant for doing a great job and I hope you all have a lovely Christmas.

K.R.

356. Thank you so much Paul Brind. You have been fantastic this week, for someone who has always hated going to the dentist, you've made it so much easier for me and all the staff I have met have been so friendly. Thank you so much.

K.E.

355. Good Afternoon James & Kay. I know this is a very busy & stressful time for you both & the Practice. My main reason for sending this email, is to say I cannot thank you enough for making the replacement of my front teeth crowns happen. Giving me the confidence to go ahead 40 years after all the other procedures I had to go through after smashing my front teeth out at the age of 10. Making a not very nice treatment as easy as you could. The results are unbelievable and I should have done it years ago. Well the crowns were supposed to be changed when I was 18, as I was only 13 when fitted. After years of never really smiling, I have a smile to be proud of.

I get so many comments that I have a lovely smile, and that is down to you.

C.B.

354. Me and my son have been a patient of James for over 10 years and I could not recommend a better dentist. He and everyone at Hallows make you feel so welcome and at ease. The practice is just delightful with a light waiting area, refreshments on offer and a lovely book corner for the childern. Over the years James has amazed me by how understanding he is towards my son (SEN needs), I genuinely could not speak higher of James and Kay. If your looking for a new dentist you should 100% be looking to get on their list.

A.W.

353. You are all absolutely amazing. For someone who is terrified of the dentist you are simply the best I have ever found.

L.H.

352. "I am more than happy with the practice and would recommend it without hesitation. The care is first class - all options are explained, in terms of treatment, and there is no pressure regarding choice. The practice is warm and welcoming and would put even the most nervous patients at ease. Without Kay's excellent care I am not sure I would still have all my teeth!"

J.C.

351. I hadn't been to a dentist for over 20 years because I was too nervous. I was recommended by my friend's mother who said they were very gentle. So I went and they were wonderful and gentle and made me feel relaxed. I have since recommended Hallows to my sister and a few friends.

D.H.

350. I have always found the Dentist and staff very weloming and friendly. The Dentists always provide me with information and treatment options in a easy to understand and positive manner. They also are happy to answer any questions or concerns outside of appointment times. Keep up the good work.

Anonymous feedback

349. I used to be nervous when going to the Dentist but not anymore. James puts me at ease straight away. Now I don't think about it: he is in charge! Because I am having a special job done I nearly fell asleep while James and the dental nurse were working, I was so relaxed.

A.C.

348. Hi James, I just wanted to say thank you so much for this morning. I have total faith in you as you are a fabulous dentist and a lovely person. You should be very proud of yourselves as you have an amazing practice and wonderful staff.

J.D.

347. Kay is simply the best dentist I've ever had, not only an excellent dentist but very patient, gentle and thorough. Highly recommend Hallows.

K.T.

346. No rushing, everything checked, can't fault it.

D.W.

345. Dear Kay, I don't think there is anything to improve on.

M.P.

344. When I first came here I didn't like dentists until I came here. I don't normally like dentists but this one makes me feel welcome. Always kind and like an individual. James is nice to everyone and always has a smile on his face. Even though I have a brother I am treated as an individual.

C.P.

343. Lovely surgery and friendly very welcoming staff. Keep up the good work! This was a lovely experience! Very clean! Beautiful decorations.

The S. family

342. I would highly recommend this Dental Practice. They clearly care a lot about their patients. I have been really pleased with every appointment I've had. Kay is a fantastic dentist and all the staff are really friendly and welcoming. My mum and partner have recently joined the Practice and they equally feel the same. My mum had treatment and was a bit nervous as she was having an extraction. Kay and her nurse definitely helped reassure her. Many thanks.

H.B.

341. Great dental treatment and super patient dentist relationship very personal and friendly I highly recommend this practice. Had a double extraction yesterday by Kay Hallows never felt a thing I was a little nervous but quickly put at ease by Kay and a charming dental nurse. I cannot recommend this practice too highly, superb treatment and a very very friendly atmosphere, well done Hallows Dental Practice.

P.B.

340. Two years of hard work by you and your team have certainly paid off! You both should be very proud of your achievements.

C.N.

339. First visit to this practice, although I had been a patient of one of the dentists in the past. I was very impressed by every aspect of my visit, from the design of the building, the warm welcome at reception to the thorough and detailed examination of my teeth. My dental needs were discussed fully and I am extremely satisfied with the plan to care for my teeth. I can't recommend this practice highly enough.

T.P.

338. It is the best dental surgery you could wish to have. I was always petrified over the years of the dentist until I came to James. I was a temporary patient with Anthony at another surgery for a couple of years and recently joined Anthony at the Hallows Practice.

E.S.

337. How many people can say it is a great pleasure to visit their dentist but this is the case with Hallows Dental Practice. Firstly they are great dentists but it is almost a treat to go. The staff are all wonderful and make you feel welcome from the minute you step inside the door even offering you coffee/tea etc. This welcome continues throughout your visit. I really look forward to "going to the Dentist" who has looked after me for very many years.

P.M.

336. I have lived in different parts of the country over the years and have therefore seen many different dentists, but have never experienced such kind, caring, confidence-inspiring, and frankly just jolly good dentists as those in this practice - which is why I've followed them around over the past 8+ years. A dental appointment is now like visiting friends and I recommend them to everyone. The whole practice is calming - from the building itself to the attentive and friendly receptionists and dental nurses. Best dental practice in the Northern Hemisphere.

J.C.

335. Kay is a brilliant dentist. Many thanks.

Anonymous

334. I have been a patient of James' for many years and couldn't wait for James and Kay to open their practice in Hanham. Not only are they superb dentists they are caring and kind and make visiting the dentist something to look forward to. It is a welcoming social occasion where you are greeted as a friend with smiles with offers of coffee etc. and made to feel truly welcome.

P.M.

333. It's really fun going in the chair.

P.M. aged 6

332. Everything is recommended...the staff are welcoming, James and Kay are amazing, and I always feel confident when I have to have treatment. Simply the best!

R.S.

331. Highly recommend Kay. She’s a fantastic dentist & always takes care & time to explain what is happening or needs to happen. Going to the dentist is no longer a chore! Also special mention to Kim, front of house! Always helpful & polite.

L.S.

330. James takes the time to explain things clearly and gives you the options available. He isn't in a hurry to get you in and out of the door as quickly as possible. He truly cares about doing the best for patients whereas some seem more focussed on chasing the money. When they had to move because their old practice didn't share these values, I waited until they had their new surgery ready and could practice again and moved with them.

R.G.

329. Many congratulations from the two of us. You deserve every success, long may it continue!

Mr. and Mrs. A

328. Surely we are not supposed to Love our dentist...….. but clearly many of us do, and that is down to the excellency of the treatment and all the staff! Well done again.

L.D.

327. Your practice is beautiful!! Nicest dental practice I've been to! :)

Anonymous

326. Sat waiting for James to finish with my 93 year old mother with whom he has been lovely. Kim has kept me supplied with tea during the wait. Brilliant :)

C.S.

325. I really like it here :)

W.J.

324. Hallows is amazing. Forget all your childhood memories of a dentist and head to Hanham. A warm welcome from reception as this was my 1st visit.... even though I have been following Anthony for a few years. Love the lights leading to the 'room with a view' (I did notice ground floor rooms if height is not for you). A very professional and pleasant experience. Easy to reach by car or public transport and an extremely happy environment.

J.H.

323. Quite simply a wonderful place. Extremely friendly and a lovely place to be. I hadn’t (to my shame) actually been to the dentist for many many years until last March, but have now been to see Kay three times since. A big weight of tooth-guilt lifted from my shoulders, perfect. Highly recommended.

B.H.

322. Just a short note to say that we have read the CQC report following their September inspection and are mightily impressed by their findings. Many congratulations to you both on a report which is a testament to your hard work and endeavours over the last couple of years, and to the support you have received from your staff team - and loyal patients too!! Well done to you both.

J.H.

321. I would like to thank the whole team for all the help and care I have received this past week. Firstly James for doing a difficult extraction helped by Yasmin who was on hand all the way through.

B.C.

320. Amazing! Lovely staff, great service. Offer great advice and extremely helpful in correcting major problems I had with my teeth. Love the results, now constantly smiling! Actually a lovely environment, super hygienic, love the tooth brushes and paste in the bathroom, great touch!

D.B.

319. We couldn’t wish for a better dental practice and such a great team.

J.P.

318. You have accomplished so much but you so deserve all your success because you are so lovely xx

E.S.

317. ...the best dental practice in the area. xx

D.S.

316. Fantastic service as always! James always listens and is very caring.

Anonymous.

315. I too have been a patient of James for more years than I can say firstly at Longwell Green and now at Hanham and can only say it has always been a great pleasure to 'visit the dentist'. I always leave with not only superbly cared for teeth but also feeling as though I have had a great social visit with friends. Thanks 'Hallows' for opening in Hanham you are truly a very special practice.

P.M.

314. Great service.

K.L.

313. Always good. I live 30 miles away and this is the best dentist I've had.

P.H.

312. "Hi James and Kay Cannot believe it has been a year, congratulations to you both. I will decline the cake offer, three weeks in Canada has not helped my waistline! Thanks very much for seeing me the day I flew out to Canada. My tooth settled after three - four days but it was very reassuring to see you and get your advice. Best wishes."

Mr. and Mrs. H.

311. Many congratulations James and Kay! Amazing how the time has gone. I am pleased that you have been so successful - you deserve it!

L.D.

310. "Congratulations!! So glad you came to Hanham a year ago. Your modern, customer friendly approach is refreshing and much appriciated."

Mr. and Mrs. G.

309. "Really excellent - first class in all aspects."

T.C.

308. "Happy anniversary, so pleased that I changed to your practice. Wonderful, friendly and helpful staff."

G.D.

307. All staff are v. helpful, friendly and go out of their way to make your visit a good one. Always have been treated with dignity and respect and the premises are wonderful. My needs are always dealt with the most appropriate treatment and discussed with me.

P.L.

306. My whole family have recently moved practice to be looked after at Hallows surgery. I had my assessment because I have joined the practice. The staff and environment were so welcoming and made the process so simple and homely we know we have made the right decision to change. I wanted to get my teeth whitened and they have fitted me in extremely quickly.

S.B.

305. Staff are awesome. Love IT. My treatments have already been satisfactory.

G.B.

304. Staff friendly and welcoming. Environment comfortable. Dentist has known me for years and this is very important. He knows my fears and what I find uncomfortable. He takes the time to put me at ease and explain proceedures. This is far more important that form filling and ticking boxes.

F.H.

303. Reception staff very friendly and helpful each time I visited and requested an appointment. Surgery very clean, dental nurses excellent and Dentist listened and solved my problem each time this year.

S.B.

302. Cannot speak too highly of James and his team, and not forgetting the receptionists. (Kim & Lisa)

J.W.

301. The care I receive here is exceptional. Everyone is so friendly. I feel my (elderly) teeth are in the safest hands possible. And the premises are superb.

L.F.

300. I would just like to say thankyou James at the end of what seems like a lot of work to get my teeth back into a good state of " repair ". After my initial consultation after returning to your care I expected to possibly lose a couple of teeth but due to your skill I have lost none and at long last have no discomfort at all. You have a great practice , great staff and surroundings. Once again thankyou for your excellent professional work.

G.H.

299. Hallows Practice is a very professionally run operation. Staff very friendly and treatment is excellent.

Z.S.

298. The service received at Hallows was fantastic. Having never been a fan of the dentist it came as a great surprise at just how different this experience was compared to those previously experienced. Friendly, warm, inviting, Hallows is definitely somewhere that I will no longer put off going. Great care received. Will be a life long patient here.

C & A.

297. To James and the team, Thank you so much - you've given me my smile back!! Everyone has been so helpful and thoughtful so I could finish before my birthday too. I can't tell you what a difference it has made to how I feel about myself. Thank you all again.

P.L.

296. Lovely surgery, beautifully done and of course excellent dental care from Anthony. Thankyou for seeing Josh :)

K.T.

295. Extremely pleased with all aspects of my visits to James Hallows. Two very difficult jobs done on two lower teeth. Facilities are very impressive with all staff great.

G.H.

294. Very good service, very happy to move practice so I could continue seeing Kay. Always very professional but friendly as well. I've been seeing Kay for many years.

N.S.

293. Twice I have needed urgent treatment I received this within hours of telephoning. Mrs Hallows, her practice and staff are all friendly and reassuring.

T.B.

292. 10 out of 10 at least!

P.G.

291. The level of care that both my family and myself have always received from both James and Kay Hallows are absolutely second to none. Both his staff and himself are always totally professional and I would never visit any other dentist. As far as I am concerned Hallows Dental Practice sets the standard for all other dental practices. I can give no higher praise than 'I actually look forward to my dental visits'.

S.W.

290. I have been treated very well by this dental practice. I have known Kay for years and I completely trust her and the care she has provided me. Excellent staff too at the practice. Thoroughly recommended.

D.B.

289. James and the team made me feel welcome and comfortable from the moment I walked through the door. I had issues with my front teeth which were addressed immediatly and a plan drawn out, needless to say I can now smile again with confidence. The surgery is very clean, friendly and welcoming and I will definitely be a customer for life.

R.I.

288. Have been a patient of James' for many years and couldn't wait for James and Kay to open their practice in Hanham. Not only are they superb dentists they are caring and kind and make visiting the dentist something to look forward to - it is a welcoming social occasion where you are greeted as a friend with smiles with offers of coffee etc and made to feel truly welcome.

P.M.

287. It's a new practice, it appears to be well equipped with new up to date surgeries. First appearances before entering show a good sign of detail expected in dentistry work. During work, glasses, bibs etc are blue for health and safety plus there is constant dialogue explaining the proceedure; visiting this practice makes you feel comfortable before the obvious.

G.N.

286. Extremely professional practice. Very well organised in appointment availability and reminder service. Receptionist always warm and welcome. The service provided in the practice is well thought out and not over subscribed.

E.O.

285. Excellent service. Friendly, good timing, keep it up.

A.M.

284. "I am absolutely delighted with the service at the practice. The staff are very friendly and helpful. They always do their best to accomodate a person's needs. I have been several times this year, having changed practices to stay with Kay. The treatment has been first rate; options are explained and everyone is kind and caring."

J.C.

283. "Excellent service, very professional and extremely gentle. Always treated with dignity and respect. Centre always clean, safe and hygienic. Always discuss treatment and issues with you. Always given the right care at the right time."

S.F.

282. The environment is very safe and hygenic. Staff are always caring and respectful. Receptionist always warm and welcome very friendly offering drinks. All my needs were always treated at the right time by extremely professional people.

L.O.

281. "This was my first appointment at the Practice. I found the staff very helpful and the dentistry professional and informative. The building is excellent. I could not have better care anywhere else and will certainly recommend the Dentist to others."

A.B.

280. The environment is extremely safe and hygienic. Staff here are extremely caring and treated us with dignity and respect. Everything was dealt right within the right time.

A.O.

279. Everything was really good and hygienic. James is wonderful.

R. (age 10).

278. I have always found this practice to be very welcoming and efficient. All members of staff I have dealt with have all been extremely friendly and James is an excellent dentist. He always explains all options for treatment very clearly and ensures that I understand the proceedures, the pros and cons of each one and the cost. The treatment itself is always gentle yet effective. I sit in the chair and relax. I have total confidence in him. (Telephone contact is always a pleasure too.)

P.H.

277. The staff are caring.

W. (age 10)

276. Great dental treatment and super patient dentist relationship very personal and friendly. I highly recommend this practice.

P.B.

275. As always excellent care. Extremely professional. James puts you at ease and has a great sense of humour.

J.H.

274. James Hallows at Hallows dental practice in hanham,is not only a fab dentist, but the kindest, compassionate human you will ever meet. I am so lucky to know you James, & thank you for your overwhelming kindness.x

J.F.

273. I had the pleasure of receiving Denplan emergency treatment from James and Kay in 2015 and have been a patient with Anthony over the last 3 years at another Dental Practice. The fact they are now a threesome Dental marriage in a professional capacity is a blessing in disguise. I did not hesitate to follow Anthony to Hallows Dental Practice. This is a practice where care is applied with a capital C! It is not often that one can say you look forward going to your dental appointment, but that is the outcome from receiving such high standards of healthcare. The reception staff are also delightful and work in harmony in what is a very happy environment.

D.W.

272. Bloody amazing practice run by two amazing people!

N.A.

271. Anthony was brilliant as our dentist when he was at Longwell Green!

R.P.

270. Anthony looked after Archie and I while you guys were building your new practice and I thought he was amazing! It'll be awesome to have you all under the same roof!

J.M.

269. James & the team have been my family dentist for years and will be for many years to come! I recommend anyone looking for a dentist to visit them! I genuinely enjoy when I have a dentist appointment.

T.J.

268. Kay was my dentist when I came to Longwell Green 11 years ago. I watched the development of their new practice with real interest and was one of their first patients when they opened. It sounds odd to say that a visit to the dentist is fun but it is. Their new practice is warm and welcoming and the care of my teeth is excellent too.

H.C.

267. What a lovely family check up at Hallows Dentist, Nathalie and Lisa are the best receptionists ever, keeping 3 children occupied while mum had what felt like a mini spa treatment in the dentist chair with Kay Hallows. Then I find the kids have taken over the desk!!

L.M.

266. Wow! Thank you so much Kay for your kind, warmimg and honest approach. Today I visited Hallows Dental Practice for the first time and I have to say what an incredible practice it really is. Asides of it looking wonderful I have now overcome my fear of dentists. I have always suffered great fear of visiting the dentist, When I walked into the room today I burst into tears. Within 5 minutes Kay completely made me feel at ease, listened to all my concerns and assured me there was a solution. I now have a treatment plan in place and I am really looking forward to seeing the results. Thank you so much Kay and all the lovely staff at Hallows Dental Practice.

S.C.

265. We have just read your newsletter received this morning and also read the link which leads to the article in Private Dentistry providing some of the history of your experiences in the Bristol area. It is a most interesting article which reflects the thought and care that James and Kay have for their team and their patients yet not forgetting the highest standards of dental care given to all patients all of the time.
We would also like to welcome Anthony to the team, he looked after us in the absence of James and Kay, whilst their new premises were being designed and built and I can assure everyone that he has the qualities exemplified by James and Kay and their whole dental team.

G.K.

264. Feeling miles better and free of antibiotics now. Superb service, genuine and down to earth staff, incredible treatment and results in such a short space of time. I can’t rate James Hallows and Hallows Dental Practice highly enough! Thankyou for everything this past week.

D.C.

263. I have recently joined the practice after 8 years of not seeing a dentist at all due to a terrible fear needles and previous bad dental experiences!! I came on a recommendation from a friend and can say I’m so impressed with The Hallows. I was given an appointment with James and can honestly say I have never met such a lovely and compassionate person as him. He completely put my mind at ease even thou I had to face my biggest fear (needles and fillings)!! I had my first filling appointment today and James made the experience comfortable and has made me realise that Dentists should not be feared!! James is professional, funny and caring, he really understood my fears and has helped me to not feel anxious about visiting the dentist anymore!! The practice itself is beautifully decorated and clean. The receptionists and dental nurses are lovely and really welcoming when you come into the practice. If anyone is like myself and fear the dentist I strongly urge you to visit The Hallows as I can assure you they will be able to help you as they have helped me. I won’t be skipping the dentist ever again as I have found a dentist I can trust, in fact I may go as far to say I will be looking forward to my appointments with James and the team from now on. Thank you so much!!

S.M.

262. I am delighted to read your new email and to see you are going from strength to strength, if anyone deserves it, you two do, keep going James and Kay. I enjoy my visits to you very much.

R.H.

261. So proud of Archie and his love of the dentist! Never known anyone to look forward to a check-up quite as much as him...! All thanks to the amazing James Hallows at Hallows Dental Surgery in Hanham - if anyone is looking for an awesome dentist practice, then I couldn't recommend them more! Just brilliant! A few years ago, before I met James, I was terrified of dental work... I would literally cry at the thought of going... then when I needed some serious work done, I was lucky enough to find James and over the last few years I he has not only helped me overcome my fears but actually made visiting something I look forward to! And more importantly, my positive attitude has rubbed off on Archie and now he thinks of it as a treat! You'd think I was taking him to the beach if you heard how excited he was to go to the dentist! He's been telling everyone at nursery today that he was going tonight!

J.M.

260. I have no suggestions to make but would like to say that I am extremely happy with the service that you offer. You explain very clearly what treatment is necessary and why, and you give time for me to ask any questions of procedures that I don't understand. What a lovely calm atmosphere in your surgery too! Many thanks.

Anonymous

259. James has been our family Dentist since his early days at Longwell Green. The trust and confidence the whole family have in James is without question. Over Christmas I unfortunately had a very painful tooth (which has since resulted in surgery). James was there for me every step of the way, including turning up at home. Above and beyond the call of journey, but so appreciated. My Mum of 88 has also joined the practice, with Kay. She is delighted and very proud to tell everyone what a lovely dentist she has. To us James is a friend, who just happens to be our excellent dentist.

The L. family

258. Best pair of dentists we have ever had. Like the ethos and friendly atmosphere of the practice and the dentists themselves. Also like the holistic way that treatment is provided making you reassured and comfortable.

P.L.

257. Well, what can I say. This dental practice is amazing. I had left it for a shameful 25 years after having last visited the dentist, but Kay and the team have been so welcoming and understanding. (Cup of tea on arrival, perfect!). One filling and a cleaning required, both carried out today during an enjoyable visit and I feel like a weight has been lifted from me. I’m already looking forward to returning in six months. Thank you ever so much. :)

B.H.

256. Best dentist I've been to! Kay is like a friend so lovely recommend to everyone!!

B.W.

255. So glad that James and Kay are back in practice - we have really missed their friendly, caring, professional and efficient service. I used to hate going to the dentist but now I am unafraid and quite look forward to my chats with James, Kay and the team before and during treatment. Over the time I have been a patient of Kay's I know she has done her best to conserve my teeth after many years of neglect on my part and now I have no problems and just need 6 monthly check ups. In the past I have suffered from several abcsesses and all I needed to do was phone the surgery and Kay would see me immediately and solve the problem.

P.V.

254. So nice to have a dentist that listens to your concerns and then explains what she can do before jumping in. Kay always puts me at ease and makes me smile, clever when she’s cleaning my teeth. Thoroughly recommend.

B.B.

253. Best dentist ever.

J.C.

252. I felt comfortable from the off as did my husband who was terrified of the dentist. The environment is stunning, the receptionists are perfect & Kay’s care & skill is second to none. I really can’t praise them enough. xx

D.H.

251. Kay is the queen of dentistry! After such a long time of being conscious of my teeth, she’s made a spectacular job of the front teeth! So pleased and so so happy with the outcome. So glad to have her back after a long time! The new practice is welcoming and has a heavenly atmosphere! Finer details are definitely all noticed and it’s so great! Wouldn’t go anywhere else now. So humble, but so loved and BY MANY!!
Hallows Dental Practice - Top Dentist in Bristol !!

Before and after front teeth repair
Photo provided by patient

S.R.

250. Friendly staff, made to feel at ease, using the best and most up-to-date equipment and technology. Wish James had been my school dentist, might not have ended up with so many fillings (drilling for oil comes to mind). Highly recommend James

L.A.

249. To those of you who are considering Hallows Dental Practice in Hanham, go and visit them. Not only are the facilities tremendous but James, Kay and the staff make you feel so welcome and at ease. Most importantly your dental care is managed professionally and thoughtfully.

S.P.

248. I can't praise Hallows Dental Practice enough. James and Kay have thought of everything you could possibly need, from spare packs of toothbrushes and toothpaste in case you've gone straight from work, baby changing facilities, a choice of hot drinks and WiFi in the waiting room. The "his and hers" surgeries are full of state of the art, brand new equipment. When you go for your check up it's like visiting a friend not a dentist! All the staff are very friendly and welcoming.

C.N.

247. As someone who has grown up dreading my visits to the dentist, and having teeth that reflect this, I cannot praise James Hallows highly enough. He is a friendly, highly skilled and very professional dentist who manages to deliver exceptional treatments (including in my case a very tricky root canal) while making you feel like an old friend just popping round for a cuppa. He really cares about his patients and I would not hesitate to recommend him and his practice to anyone. I never thought I'd say this, but I now genuinely look forward to my visits to the dentist!

A.S.

246. Definitely the best in the business. The new surgery is a warm inviting place and the staff are amazing. Why would you go anywhere else?. James and Kay have worked so hard on this and it shows as soon as you walk through the door.

J.D.

245. The best dentist ever.

J.S.

244. Simply if Carlsberg had a dental practice ....... I can pay James and Kay no higher praise than stating “That I actually look forward to my appointments” Two of the most committed, professional and dedicated people I’ve ever met supported by a very friendly and likeable team. Quite simply ..... The very very best.

S.W.

243. Actually look forward to seeing James every 6 months. A dentist I can trust to only do what is needed and a lovely person with it. 100% confidence in him as a dentist, which is why I have followed him to his new practice. More than happy to recommend him.

S.R.

242. Always look forward to my visit with Kay. Not many can say that about their dentist .. I would recommend them to everyone.

B.L.

241. A lovely, clean, modern building with really friendly staff. Kay is brilliant with my 2 and 4 year old boys who compete to see who can get a ride in the 'rocket chair' first. When I needed a filling Kay did an excellent job. I would thoroughly recommend them.

A.P.

240. If you are looking for a Dental Practice you can trust to give the best treatment for your teeth, [ not the one to give the dentist the most profit ! ] this treatment will be given by James and Kay. They are dedicated to giving a caring and personal service suited to you.

M.B.

239. First class dentist and facilities. James has been our family dentist for years. Excellent rapport with all ages, children love him. Couldn’t recommend Hallows Dentist Practice highly enough.

D.H.

238. So glad to see you this week. The practice is stunning, your staff great. Even thinking about how I can stay with you guys even though I live 1500 miles away. You have got it right - as we always knew you would x

C.H.

237. As they say in the Carlsberg ads: "Probably the finest dental practice in the world!". Superbly professional care, affordable prices and always a friendly face!

J.M.

236. I love going to the dentist. Not a common saying but the Hallows are the best. x

A.E.

235. Never the best having to go to the dentist, however to my surprise my experience was exceptional from the moment I walked in. Friendly staff and Mrs. Hallows was great.

J.B.

234. Hi Kay. Yes Luke has been fine, no problems at all. Thank you so much for sorting it and your patience. You and your team were all fabulous, I can’t sing your praises enough. Luke said to me after his visit he was just so pleased that you helped him. Thank you again.

M.P.

233. Really happy with the work James did. Kept me informed of what he was doing and only did what was absolutely necessary. No pain and was charged less than expected. Would definitely recommend.

D.P.

232. Excellent experience from someone who is afraid of dentists. Lovely people and very friendly environment. Well done. Had my 6 month check up and it's the first time I have ever come out of a dentists laughing! Many thanks.

J.S.

231. Made our first visit yesterday, did not squeeze any balls, but a fab experience. State of the art, superb environment, great team and so pleased to be back with James.

S.T.

230. I couldn’t wish for nicer more genuine people to have such success ... you guys deserve good times. Thank you for getting back to doing what you do so well. Couldn’t recommend a better dental practice!! xx

S.J.

229. So pleased to hear your practice is doing well. Never doubted it. Reading the comments from your patients you both deserve it with all the hard work you both have put in.

P.F.

228. Absolutely thrilled for both of you that your business has done so well and your dreams have become real - no-one deserves it more than you two.

D.D.

227. Personally both the family and myself never had a single doubt that with the passion and commitment both Kay and yourself have to both your patients and your profession your new venture would be nothing other than a totally outstanding success. We as your patients should be totally thankful that “Normal (probably even better) service has been resumed.

S.W.

226. 10-12 weeks since opening your new practice and your client lists are almost full. Just shows how much the service you provide is appreciated by your former patients and the local community. Everyone is supporting two of the best dentists in the area and I can assure everyone, they are the best. Have a great Xmas and I'm sure it will be a wonderful 2018 for you both and your wonderful staff.

G.K.

225. Fantastic dentists that have helped me overcome my anxiety of dental appointments by their caring, relaxing and honest approach - I never ever thought I would look forward to a dentist appointment but now I genuinely do! Also amazing with my 3 year old son who now begs to come with me when I visit!! Highly recommended!

J.M.

224. The best dentist I have ever had - James Hallows. James and Kay with their team make you welcome relaxed and make a visit to the dentist fun. Their personal approach, their extreme care and follow up if needed is second to none. For me this is a big thing from having had some amazingly bad experiences since the age of 5 dentist was something I avoided, I would cry uncontrollably at the thought. Thanks to James my faith and confidence are restored, you really are an exceptional man and I thank you

D.M.

223. Myself and my mum came in this morning to have our first check up in the new practice and we both loved the experience. From the very kind reception and the offer of a drink whilst we waited to the very relaxed atmosphere. Kay as usual was very good at putting you at ease and not being rushed to get you in and out as quickly as possible. My mum was also very happy and felt very relaxed and even had a long chat with Kay and James afterwards.
Thank you Kay and James and good luck for the future.

E.S.

222. This is the best dentist in the world. Run by the nicest dentists you could possibly wish for. I have never felt more relaxed in a waiting room waiting for an appointment, with the smooth tunes in the background and tastefully decorated poster free walls. Not to mention the beautiful bathroom tiles. ;) Could not be happier that you have achieved your goals in opening this place, I look forward to the next 20 years of appointments.

K.B.

221. I hate going to the dentist as James knows, but he always makes me feel comfortable and relaxed and I really trust him. The new practice is amazing, you walk through the door into a relaxed and comfortable atmosphere, the waiting room is tucked away in the corner to give patients privacy when speaking to reception. The icing on the cake (sugar free) however for me was I was offered a coffee.

D.A.

220. I've just had my first appointment with Kay since she left the old practice and I couldn't be happier. Kay and James are both excellent dentists and take great care of their patients. The new practice is exceptional and looks amazing. Congratulations Kay and James, you have done a fantastic job and it's great to have you back

J.M.

219. You’re made to feel that your comfort is the first priority from the moment you walk in you feel more than welcome from the reception team. Customer service is brilliant. James makes sure you know and understand everything. My root canal treatment was a flawless experience. Couldn't recommend Hallows Dental enough.

C.B.

218. Attended the Hallows yesterday. As soon as we were checked in the receptionist offered us a drink. James came out and treated those waiting like long lost friends. We felt that he had welcomed us into his home rather than his dental practice. Kay then came out and again treated us like a house guest. Nothing was rushed for someone like me who's scared of dentists. It's the first time I have felt relaxed. Thank you to you both. l think that you will have patients begging you to be accepted into the Hallows family xxx

E.S.

217. What a warm welcome when I went for my first check up with James since he left Longwell Green. I've never been hugged by a dentist before! Well done James and Kay for all your hard work getting Hallows Dental Practice up and running. It has certainly paid off, from brilliant attention to detail in the whole design of the building, to employing lovely friendly staff who make you feel at home at soon as you step foot inside.

C.N.

216. Wow! Kay & James have really taken the whole dental experience to a new level. What a fantastic practice and lovely people. All the hard work has paid off. Thank you so much - I never thought I would hear myself saying I actually enjoyed going to the dentist! 10/10 bravo!

L.W.

215. So happy to have Kay back as my dentist again!! Well done to you all, and good luck for your future at Hallows Dental Practice. X

C.J.

214. I have been to Kay for years and decided to move when she did. Always so friendly polite and makes you feel comfortable! Wouldn't go anywhere else.

L.N.

213. Would not even consider going to any other dentist. Totally professional with a dental surgery par excellence. If Carlsberg had dentists this would be the one. Cannot recommend highly enough.

S.W.

212. Glad to have the best dentists ever back in business and taking care of myself and my boy!! (Who will be 14 on Sunday and had seen James all his life). What an amazing place, so much thought gone into every detail. Including the toothbrushes and toothpaste provided in the wash room for those that hadn’t the time to brush their teeth beforehand. (Love the tiled floor in the wash room!). Couldn’t have felt more like we belonged... would never ever want to go anywhere else.

S.J.

211. First class dentistry, Kay and James professional on all levels, exceptional standards, treatment and most of all care.

T.N.

210. It’s like visiting the spa! James and Kay...you have built a fantastically modern dental surgery with your lovely team of welcoming staff! I would never go anywhere else.

L.W.

209. Such a beautiful dentist with staff who honestly care about their customers!! Would highly recommend this to anyone who is after, professional, friendly and amazing quality dentistry.

P.P.

208. Well what can we say, after having James as our Dentist for 13 years we are extremely happy to have him back again. Our family were welcomed like old friends today and as usual had the best dental experience. All the staff were warm, welcoming and friendly. Would not hesitate to recommend.

I.R.

207. I've not seen a dentist since James left the old practice. Would never trust anyone as much as I trust him and his wife Kay. They are so passionate about their jobs and their clients. If you fear the dentist like I did for many years, you will be welcomed and treated with the biggest kid gloves you will ever see. The new building looks amazing. From the reception to the toilet. So much thought has gone into this building and choosing the right staff to welcome their clients. Good luck James, Kay and staff. You will do amazing.

S.M.

206. Dear Kay, thank you for your care. It is more like coming out to meet a friend rather than going to the dentist.

P.C.

205. Kay Hallows has been my dentist for many years and during this time has demonstrated what an extremely experienced and dedicated professional she is. She is gentle, something I really appreciate, and always explains exactly what she needs to do. I have no hesitation in recommending her.

J.E.

204. Dear Kay, I have always valued your care and treatment and I know I have not always given you easy things to deal with, but you have always put everything right and never complained once. In fact your smile and cheerful approach often encouraged me when I thought my teeth were crumbling away.

M.H.

203. Myself and my three children (ages from 3 -17) have been patients of Kay for the many years and I cannot speak highly enough of her. Every one of my children has been happy to attend their dental appointments as they have always felt comfortable and happy with Kay, she has always put them at their ease whilst giving good advice and guidance of how to look after their teeth. My eldest daughter has had braces so has had many appointments! I would recommend Kay to anyone, she is a fantastic dentist, very gentle and reassuring whilst always making us feel like friends rather than patients.

S.W.

202. I have been with Dr. James Hallows for the last fourteen years and had excellent service. He is a fine dentist.

T.S.

201. As a family (Mum, Dad and sons 24 and 21) we have been treated by James for many years. James as a person is very welcoming, putting us at ease as soon as we arrive and always very interested in our well being and what we are up to. The treatment we have received over the years has been, without question, on every occasion excellent. In fact, we don't say we are going to the dentist but we are going to see James and we all look forward to catching up with him. James is a gentleman, caring and sincere and just happens to be our excellent professional dentist.

A.L.

200. Prior to visiting James I had undergone a traumatic time with a previous dentist, making me extremely nervous of any necessary dental treatment. On visiting James for the first time, he put me completely at ease, listening to how I felt and explaining everything to me in a calm and friendly manner. He has been completely professional and assuring throughout my treatment and I can honestly say it is now a pleasure to visit the dentist, I never thought I would say that! I have complete trust and faith in him. He is brilliant as well as being a thoroughly nice person. My daughter is also a patient of James, and I know that she feels the same as I do!

H.A.

199. I first went to see James over 10 years ago and to say I was a nervous patient is a massive understatement. James immediately put me at ease and really quickly built my confidence and most importantly my trust in him. Trust in a dentist is the most important thing if you are a nervous patient and I trust James completely. Now I even look forward to going to the dentist (something I never thought I would say). The atmosphere in the surgery is always happy and relaxed which really helps. James also treats my young children and has been instrumental in making sure that my fears aren’t passed onto them – we talk about going to visit “Dentist James” rather than “The Dentist” - going to see James is really like going to visit family friend. I really can’t recommend James highly enough.

The K. family

198. Hello Kay. You have provided me with very caring treatment, particularly when my teeth have needed potentially painful treatment. I have never had any qualms about putting myself in your hands to carry out whatever has been necessary. Your mix of professionalism, care and friendship is rare

C.G.

197. I have been a patient of Mrs Kay Hallows for many years. I have found her to be a pleasant, caring person and an excellent dentist. From being someone who looked upon a visit to the dentist as something to avoid if at all possible, it was her approach and understanding that gave me the confidence to have regular checkups- and hence needing less done!

A.B.

196. I was highly recommended to Kay by my daughter who needed root canal treatment. She found Kay to be very kind, gentle and caring, in addition to her professional expertise. My own experience since visiting Kay, wholeheartedly accords.

M.H.

195. I have been a patient of Kay's for 5 years now. Having had treatment from many previous dentists I have finally had my confidence restored and my fears allayed. Kay has the patience of a saint with myself and my children (I'm worse than them!) making us feel relaxed and not rushing through procedures. I also have to credit James for coming in on a Sunday to help my son who has had some severe problems. I can honestly say that they have both seen to the children out of hours when it's been an emergency, going above and beyond the call of duty. Outstanding vocational people! :)

The W. family

194. James has been the best, most caring and patient dentist we have been with.

The B. family

193. I would like to say what a good dentist James is. Prior to going to him, I had a phobia of dentists and since I have been on James's books, I have experienced nothing but good dental health and fantastic friendship from him. I would like to thank him very much for all he has done for me.

B.H.

192. I became James's dental patient following some years of being hacked about by an NHS dentist. I was due for root canal treatment and couldn't face it, so I registered with James, had excellent root canal treatment and have never looked back. I have never feared going, I have always been met by a cheerful smile and chirpy banter and my teeth have never been in better condition. James always explains all the options and never tries to influence any decisions. He has a gentle technique and is the ultimate professional.

P.H.

191. Dear Kay, if it wasn't for your intervention I'd still be suffering pain from Trigeminal Neuralgia. You are the special perfect dentist.

B.J.

190. Hi Kay, you have given us the best dental care we could wish for.

The O. family

189. Kay Hallows has been my dentist since she joined the practice at Longwell Green, and I have been a patient there even longer. Now sixty eight I have experienced good and bad dentists, and Kay certainly comes at the top of my good list. She is very professional and skilled. Her calm and friendly manner makes a patient feel completely at ease, and I feel confident in her care. I value her advice and she is a good listener. I feel that as a person she is very caring and makes you feel that you are not just a "number" but that you matter. My husband was also a patient, and who thought very highly of Kay. When he died she sent a message of condolence which I valued very much. These little things are so appreciated. All that I have written weave together to make a highly valued professional caring dentist.

R.H.

188. My wife and I have over many years continued to attend Kay Hallows family dental services. We have elected in fact to travel some twelve miles each way from Midsomer Norton. Her professionalism and attention has always proved to be first class and most reliable. Her empathy during treatment has always been exemplary.

Mr. and Mrs. B.

187. Dear Kay, you have been totally professional throughout the years you have treated the three of us and have reassured us and made us feel very safe and secure with any treatments we have had to receive. Not only have you been very professional we have also looked upon you as a friend who has been there with a smile and light heartedness when we have experienced some difficult personal times over the last few years. We really value your skill, professionalism and caring nature.

The T. family

186. I have been a patient of Kay's for many years and have always valued very highly her total commitment to patient care in addition to being excellent at dentistry. Since having had a heart attack and a defibrillator fitted I have become a very anxious person yet Kay has always shown me total understanding, patience and kindness. I would highly recommend her. My husband concurs with my feelings of trust, care and commitment with regard to Kay

C.A.

185. Kay Hallows has been my dentist for over 5 years. I am not the bravest of patients but Kay always has a smile and makes me feel welcome. Kay is very gentle and cares a great deal for the comfort of the patient and always takes the time to explain treatments.

D.B.

184. Kay has been my dentist for 8 years and not only have I enjoyed (and I do mean enjoyed) my visits I have always felt that my well being and my teeth have been in professional and safe hands.

H.C.

183. Dear James and Kay, we have both had extremely good care and treatment from you both. We believe that you have given a professional service and treatment where necessary.

Mr. and Mrs. K.

182. James Hallows, top bloke and a brilliant dentist; a very rare combination indeed. Every respect.

T.A.

181. Hi Kay, it may surprise you to know that for the last year and more I have been residing in Bournemouth living with and caring for my elderly mum. I had been travelling up to Bristol for my dental appointments because I have been so pleased and happy with the dental care you have given me I have not wanted to leave and find another ! :o) You have always been so friendly and put me at ease at every visit and I have been so pleased to have found such a good dentist, the best in 60 years !!!

Mr. and Mrs. F.

180. James has been our family dentist for many years. During that time his skilled dentistry, commitment to his job and highly thoughtful practice has been commendable. My son says he is 'kind, calm and a nice man' - this is high praise. He has provided care for our family and always done so with honesty, integrity and a sense of really knowing his patients. Our opinion is that his care is exemplary and James practices great family centred dentistry. We have always found this to be the central tenet to his dentistry, to put the needs and care of his patients first and deliver excellent family centred dentistry. Finding a dentist with skill, humour, integrity and honesty transformed our dental care and we have been really happy with James' care for years. We have felt safe, and when referrals have been required to the dental hospital for our children these have been managed well and continuity of care has always been maintained.

C.F.

179. Dear James and Kay, when we first became your patients we were amazed and delighted to find that our expectations were completely surpassed and that we always received the highest quality dental care on every occasion. There was never any feeling that our appointments were rushed, everything was explained clearly and carefully, various options offered and the financial implications clearly explained. We never felt that only the most expensive options were offered. If there was a simpler and more economical way of dealing with a dental problem, it was always offered. For myself, I am hearing impaired as you know. It has been such a relief and pleasure for me to find a dentist who takes the time to speak to me clearly and slowly, face-to-face, without showing any impatience. And you are both always cheerful! No-one would ever know that you may have personal worries or concerns, you are always so welcoming. No wonder we recommended you both to everyone we know. You are both superb dentists and two of the very few who still want to provide high quality family dentistry. If my testimonial is full of superlatives, it is simply because you both deserve them.

The H. family

178. Dear James, you are the only dentist in my life (and I have seen many over the years, having had 13 house moves!) that I have ever enjoyed seeing. Despite having difficult teeth and needing procedures at times that have been far from pleasant, your kindness and your caring manner, and the fact that you listen and explain everything, are, in my opinion, quite rare in the medical profession. Your humour and the fact that you are just a downright likeable person have even made dental visits quite fun, and I always seem to leave you with a smile on my face, (albeit sometimes more of a lopsided grimace!). You are the best dentist I have ever had.

J.C.

177. Dear James, I have to say that every contact with you has been beyond the expectations of good customer service. I know personally many friends and family members that see you as a result of my feedback over the years. Whilst I accept you offer a dentistry service, it is imperative that people know what lengths and standards that you work too. You have helped me and my family on so many occasions of which I will share the moments that highlight exactly how amazing you are.

  • In my mid twenties in the first few years of knowing you I was lucky enough that you were the on call dentist. On a sunny bank holiday at 7:30pm you opened the surgery for me as I had my two front teeth knocked out. You were amazing you calmed me you treated me and the following day you met me again (bank holiday Monday), at the surgery where you checked after the swelling, done x-rays and advised me of my options. I walked out with 2- 3 options. I made my decision to have a crown and an implant and you researched where I could get this done as well as local technicians so that you could completed the crown on the broken tooth and the implant specialist could do the implant but have the same technician so the crowns were identical. You have also continuously over the years checked any movement on the implant and referred me back for consultations where needed to the specialist. The service that was both personal and professional was outstanding. You gave sound advice and let me make my decision in a very delicate matter.
  • my husband had a phobia of dentists and had had little treatment in his life. It was because of your personal and communications skills that he then joined the practice with you as his dentist where he underwent lots of corrective work in his mouth for gums and teeth.
  • my husband was terrified about 5 years ago when he found white patches in his mouth. When I discussed this with you, you were great you called him, you seen him straight away and whilst he was referred to the dental hospital, it was because of you that he went and all is now fine.
  • my 4 and 5 year old children love you, not only have you made it very easy for them to attend their appointments you have influenced how they look after their teeth through their diet. That is because if how amazingly approachable, kind, fun but professional you are.
Whilst you are a true professional at what you do, I have to say that as well as quality and expertise you have given that personal touch that should always be when providing a service. You are truly a marvellous dentist and very much considered as a very much needed part of our family life.

S.B.

176. Kay, thank you for making the trip to the dentist as pleasant an experience as possible.

B.E.

175. Dear James, you have been my dentist for many years helping me overcome my "dentist" fears and keeping your promise that I will never have an extraction while you are my dentist. You are professional yet approachable and have always put me at ease whilst in the chair. Over the last 9 year I have chosen to bring my 2 daughters to you as well, despite the obvious free NHS care elsewhere. The girls always look forward to their appointments with you and have never had any fear due to your lovely manner.

C.N.

174. Hi Kay, we have, as a family been with you for many years and in that time received fantastic care. Our children (now teenagers) have never minded about having to go to the dentist in fact I have heard them comment that they "enjoy" it thanks to Kay's sunny personality, warmth and gentleness in her approach.

The W. family

173. James Hallows has been my dentist for at least 10 yrs. We moved away but the level of care I receive from James makes me feel happy to make the 400 mile round trip twice a year. A visit to the dentist is now a pleasant experience with the added knowledge that my teeth are in good hands.

V.R.

172. My time in the 'chair' has reduced over the years due to the excellent preventative care provided by Kay!!.

M.P.

171. My family and I have been seeing James for 14 many years and I trust him implicitly. He is a genuine, lovely guy who not only loves his job but is a great dentist. He talks through any procedures and explains in detail anything that needs to be done as well as giving you different treatment options. Exceptionally good dentist that takes the time to listen and answer any questions or fears you may have.

A.P.

170. Hi Kay, I just don't know what we would do without you, your patience and your wonderful dentistry skills. Our smiles are down to you :)

The M. family

169. I have been seeing James since I was young and wouldn't trust anybody else to look after me and my teeth. He is passionate about his job, providing patients with the best care and advice in a warm and welcoming environment. I would highly recommend him to anyone!

L.P.

168. Dear James and Kay, you are the best dentists ever!!

The G. family

167. James is an exceptionally good dentist that takes the time to listen and answer any questions or fears you may have.

L.P.

166. Dear Kay, You have always been professional, thorough, gentle, you never rushed us, gave very clear explanations of procedures and possible treatments and your surgery was always a very calm room.

T.H.

165. Having experienced a wide variety of routine, planned and emergency dental care over many years, I am well placed to recommend Kay Hallows. Anyone registering as a patient with her will experience excellent care. They will be safe and comfortable in her hands.

J.D.

164. James, my comment is very simple - you are the best dentist that I have ever had!

G.H.

163. Kay, it's always been a pleasure for me to visit you. Your skill, care and fantastic social skills are above and beyond.

S.D.

162. James has been my dentist for many years and he has always made me feel relaxed yet was always the consummate professional in his dentistry.

K.S.

161. Kay, although we have only known you a few years we would have no hesitation in recommending you.

Mr. and Mrs. G.

160. James, you have always been kind and very professional when you have treated me, especially considering how nervous a patient I am.

C.S.

159. James is an incredible dentist. His diligence and deftness of touch goes above and beyond anything I've experienced before. It's because he inspires me with such confidence that I continue to return for all my dental treatment in Bristol despite living in London.

J.S.

158. James has looked after my teeth for longer than I can remember. Do I rate him? I drive from Cheltenham for his care; that should say everything. I have massive respect for his skills, experience and integrity. He's also a thoroughly decent bloke and every visit is a genuine pleasure. Recommended!

A.H.

157. Dear Kay, I can only say the treatment I have received has been the best possible. Although due to my age my visits are now limited, I would not think of going to another dentist

R.E.

156. Hello James, over many years we have had the utmost trust in your dentistry and actually looked forward to your friendship and interest in our lives.

Mr. and Mrs. H.

155. I have been a patient of Kay's for some years and have nothing but praise for her skill and professionalism. I have needed root canal treatment, extractions and fillings, which Kay has carried out with a consistently high standard of care and attention. I feel this is an important quality that Kay excels at - treating me as an individual.

M.S.

154. Dear James, we have lived in the Bristol area for many years. Since you took over our dental care, some 14 years ago you have, without doubt, provided us with a brilliant, caring service which could not be matched. The fact that we still travel from Alton to see you is testimony to that.

Mr. and Mrs. W.

153. I have always been terrified of dentists but when I met James for an emergency appointment ten years ago he immediately put me at ease and saved my tooth. I found James to be a friendly and personable character with an excellent sense of humour. I am still nervous but no longer terrified of attending dental appointments with James Hallows.

D.H.

152. Dear Kay, I have struggled for many years with my fear of the dentist and with your patience and care I was able to attend regularly and keep my teeth in great order. You have been more than my dentist as we have shared many topics of conversation!

M.P.

151. James has been our family dentist for many years, and during that time we have been impressed by his professionalism and integrity. We would have no hesitation in recommending his services to others.

The C. family

150. Hi Kay, I have always been happy with the level of care you have given me over the many years that you have been my dentist. You are always very attentive and professional and I always feel at ease whether seeing you for a check-up or needing treatment.

L.E.

149. Dear James and Kay, we have both been 100% satisfied with our treatment from both of you.

Mr. and Mrs. H.

148. Kay, we just wanted to say how happy we have always been, and thank you for all your kindness

Mr. and Mrs. P.

147. Kay, thank you for all the care you've taken with my teeth.

M.W.

146. Dear Kay, we have always found you to be professional, caring and friendly, a pleasure to visit (not many people can say that when visiting a dentist!)

Mr. and Mrs. F.

145. Kay Hallows is the most professional, friendly and calm dentist I have ever had the pleasure to be a patient of. Nothing is too much trouble and I never feel rushed. Thank you.

K.T.

144. Dear Kay, before you became my dentist I was terrified of every visit. You made my visits much easier

B.T.

143. James, thank you so much for your care and patience for myself and the family over the years.

The M. family

142. Dear Kay, we could not I'm sure find anyone more professional and caring to take care of our dental health. Many thanks for being so nice and looking after our dental care.

Mr. and Mrs. M.

141. James is the best dentist I have ever had and always with my wellbeing at heart.

C.P.

140. Dear James, the service that I have received while being in your care has always been given with kindness, care and of an exceptionally high standard.

J.O.

139. I have been with James Hallows since he first started at Longwell Green many years ago. I have been lucky to have had some good dentists over the years but James is head and shoulders above all of them. I was particularly impressed at my first examination when James explained that he “was in it for the long term” so it was in both our interests that he should take best care of my teeth. And that is exactly what he has done.

R.P.

138. I have been a patient of James for many years during which time I have received excellent dental care.

M.P.

137. Dear Kay, I'd like thank you for the dental care that you have given me over all these years. Your care and attention to detail has been excellent. Whhat trouble I have had has been dealt with in a very professional way and with minimal discomfort.

M.B.

136. Kay, thank you for all your care over the years, I never minded coming for an appointment as you and the girls were always so friendly and caring.

P.M.

135. Dear Kay, we have got to know you well over the years and have always trusted you and been happy with the care you provided.

Mr. and Mrs. W.

134. I have always detested mainly from fear going to the dentist, but I've always gone regularly from a young age. Since going to see James Hallows, it has become a more pleasurable experience as we have friendly banter between us. On a more serious note I have great confidence and trust in James's professionalism and care while he has been my dentist. Thank you for the care and attention you have given my teeth over all these years.

C.V.

133. When I first moved to Bristol from London, I continued to go back to visit my wonderful dentist there (who also trained at Guys!). However my partner registered with Kay and sang her praises so I decided to see her and was so impressed I stayed. I then convinced my parents to change as well. Kay was brilliant with my mother who was suffering from Parkinsons and dementia. Her manner, always gentle and patient, was so reassuring that my mother was very relaxed during her treatments there and really enjoyed her visits to see Kay.

J.T.

132. Despite a number of moves in recent years, taking me as far afield as Cornwall and most recently North Devon, I have remained loyal and true to Kaye. The reason for my ongoing commitment has been due to the quality of care provided by Kay, who had become my dentist prior to my initial move away from the Longwell Green area. As a dentist I have found Kay second to none. Personal and friendly in her approach, her welcome always warm. She has an ability to quickly put her patient at ease. For my part I have found her to be consistent in her care, reassuring, calm and sensitive at all times to the needs of her patient. Pain management has always been administered and managed in a way that has made me feel both confident and relaxed. Her ability to ensure you are fully informed of the procedure as it unfolds, reassuring. Kay’s advice re ongoing dental care has always been clear and comprehensive.

B.A.

131. James, we would not let any other dentist near our teeth!

Mr. and Mrs. W.

130. James has been our family dentist for many years. He is considerate and patient as a dentist and makes you feel instantly at ease. He is genuine and trustworthy, and we would wholeheartedly recommend him.

The O. family

129. James Hallows has been our dentist for many years. James is such a calm, patient, friendly and welcoming dentist. Our youngest daughter was diagnosed with ADHD before we began seeing James, anyone who understands the problems with a child who has ADHD will realise that it can be difficult to get them to sit still, engage and also behave in a socially acceptable manner. I was always impressed with how James interacted with our daughter and was never phased by her. He took time to talk with her and attempt jokes, I always remember her saying 'He's really silly", but I know she loved going to see James and now at 22 years old would not go and see any other dentist. I myself work with children who have complex needs, some who have Autism. I would have no hesitation in recommending James to these parents as I know he would work hard to gain the children's trust and to support the parents.

The S. family

128. James Hallows has been my dentist for more than 10 years and I have always been impressed with his professionalism and his depth of knowledge of his field. He also has a lovely manner and sense of humour which never fails to put me at ease. Another thing I like about James is that he is NOT a "drill 'em and fill 'em" dentist! What I mean by that is he will only ever do what is necessary to maintain your dental health ... unlike some dentists I've known in the past.

S.W.

127. Dear James, you have helped me to manage the problem I have with bleeding and receding gums

P.M.

126. Hello Kay. Both of us have a lot of trust in you regarding our dental care.

The M. family

125. As far as dentists go I cannot fault James. He is professional and precise. Time and care is always given and due to this James was able to give me treatment that other dentists had missed. I would recommend James and his team to anyone as I have always received a fantastic service.

J.G.

124. I've been going to James for 12 years since moving to the area, he is the best dentist I've been to. You are greeted with a warm smile and all the fear just disappears.

K.S.

123. James has been my dentist for 14 years, that's 14 years of painless dentistry. He is not just a dentist but someone who treats you as a friend yet still remains truly professional.

B.S.

122. Kay has been our dentist since she first started working at Longwell Green Surgery. She is exemplary in her care of patients and is outstanding in everything she does. Always kind, caring and professional. She has also looked after my husband and two sons.

E.S.

121. We have been grateful patients of Kay's for a long time. Her professionalism is exemplary. She is especially good at sculpting teeth that have been filled.

The W. family

120. Myself and son have been patients of James since day one. He's always put us at ease with his friendly and caring approach and made the whole dentist visit experience as pleasurable as it could possibly be!

The M. family

119. We first joined James when I was 10 weeks pregnant, our son is now nearly 13. Neither myself, husband and sons could think of going to any other dentist. It really is a home from home. Strangely we actually enjoy going to the dentist with the no rush relaxed approach and chat. James cares for his patients and takes the time to explain processes and procedures.

The R. family

118. Dear Kay, we have always valued you as our family dentist and the time and care you took over our visits. We have always received the upmost professional care from you and would recommend your dental services to others.

The H. family

117. Hi James, I have been a patient of yours for many years. I cannot fault anything you have done for me over these years. You have always been kind and understanding, always very reassuring and I could not have had such a lovely dentist.

E.S.

116. . Dear James, you have provided my dental care for many years in a highly professional and friendly manner. From a personal viewpoint I have grown to trust your ability to assess and provide my dental treatment.

S.C.

115. I want to say a big "Thank You" to Kay Hallows who has been my dentist for many years. No one likes going to the dentist but it definitely helps when you have someone you can trust and who you know will do their very best for you. Again, thank you Kay.

D.B.

114. Dear James, you have been our dentist for many years and have helped me get over my fear of dentists. As for mum, you have rescued her gums and teeth.

L.M.

113. Kay is the best dentist I have had in a long time.

G.T.

112. Dear James, you are far and away the best dentist I have ever had, I don’t think I have ever felt stressed whilst in the chair and given what I've had done over the years (curly roots notwithstanding!) that is a big plus to you.

J.S.

111. Dear James, we have trusted your judgement and treatment over the years whilst feeling we were chatting to a family friend. I particularly feel very anxious in the chair and you have always put me at ease.

The P. family

110. Being a somewhat nervous patient, I have always been grateful for James's calm, friendly and professional manner.

J.H.

109. James has been my dentist for many years. Throughout this time he has been highly personable and extremely professional. I'd have no hesitation in recommending him.

N.J.

108. James, without your approach to dealing with 'very nervous' patients like me, I would never have gone to the dentist unless I really had to! Your dental treatment, care and the way in which you take time to explain are your own testimony to how good you are - thank you for restoring my faith in dentists.

D.M.

107. Dear James and Kay, you have always been so professional, caring, understanding and totally committed to patient care.

The B. family

106. We've been going to James and Kay since we arrived in Bristol many years ago and can honestly say we've had such excellent treatment from friendly practitioners that, possibly for the first time in many years, we've always enjoyed a trip to the dentists! (Also, it can't be usual for dentists to give good IT advice to their patients!).

The H. family

105. The dentist with a big smile and a great professional attitude towards all the family members. Kay's dedication to her work helped our son out of hours when he had a very serious mouth injury at school and the aftercare since has been second to none. Our many years seeing Kay have never been stressful and we have always come away from appointments feeling we could not have been treated with any more care elsewhere. It's a pleasure being part of her clientele.

The F. family

104. I have been a patient of James’ for a number of years. I have had a large amount of treatment due to an accident when I was younger including extractions and reconstructions. I have always been very happy with the outcome and despite having some complex treatment I have never experienced any pain during or after. In fact going to the surgery has always been a pleasure due to the friendly welcome. My daughter is now also a patient and the fun and friendly way in which she was introduced to dental check-ups has meant taking her to the dentist has always been and continues to be very easy.

T.T.

103. You've heard of Top Gun, well James is Top Gum (and Top Teeth). James is quite simply the best dentist I have ever had, thoroughly professional, very reassuring and honest, and with a fantastic chair-side manner.

J.M.

102. You have been such a fantastic dentist James, it is difficult to contemplate going to anyone else.

The C. family

101. Kay you have been my dentist for many years now and I don't want that to change. You take away the anxiety of my visit by being so friendly, funny and professional. It's the best feeling ever knowing that whatever work I need done I will feel no pain.

K.M.

100. Dear James, as you may be aware, I have been a patient at Longwell Green Practice for well over 30 years, first when it was NHS (with the practice being across the street from where you are now) and then when it went private. I remember you took over from Mark Priest and, at that time, it was strange having a new dentist as my family and I had been patients of Mark for many years but your kind and gentle manner with your lovely personality (and the enjoyment of listening to Dawson’s Creek tracks in the background!) made a huge difference to the changeover. Your professionalism is exceptional and your advice with regard to my implant proved invaluable. The proverb “when one door closes, another one opens” has certainly proved right in my life and always for the better. I am sure this is now the same for both you and Kay.

J.P.

99. James, without you being the way you are and providing the care in the way you do I am convinced I would have struggled to get my daughter to see a dentist at all! You have treated us since you arrived at Longwell Green and we would find it hard to put our trust in anyone else. The dental care you give and the way you treat each individual with genuine care, friendliness and your sense of humour is highly valued. I'm glad to have recommended friends to you over the years and will continue to do so.

C.H.

98. James is a great dentist, the best I've ever had.

M.P.

97. James has been my dentist for many years. He is an excellent dentist, totally professional, but with a friendly comforting attitude.

C.H.

96. I really don't like going to the dentist but James has always made me feel at ease, always reassuring me all the time. Also my grandson has been going with my daughter.

J.J.

95. Dear Kay, I have been so lucky to have you as my dentist. You have always been so kind and have a natural way of putting me at ease. I never have the dreadful feeling of having "to visit the dentist". You have always greeted me like a friend even when I have met you in Tesco(!) which is much appreciated. When the subject of dentists comes up with several of my friends, we always talk very highly of you, as they have also been your patients for many years.

P.T.

94. James is a really good dentist, and I have great trust in him. I have found him to be very understanding and always puts me at ease, in that he explains everything.

E.B.

93. I joined Longwell Green practice at the hardest time of my life when caring for my husband who had been diagnosed with dementia. Kay looked after our treatment with such understanding and patience. I am so grateful for her insight and support. I wish both Kay and James every success.

C.C.

92. We have been patients of Kay & James for many years and have found their level of dentistry to be of the highest standard. We wish them both "Good Luck" in their new venture together.

The M. family

91. I have great faith in Kay, she has looked after my teeth for a good few years and I always trusted her to be gentle and caring and knew she gave me the best treatment possible to allow me to keep my teeth looking good.

M.J.

90. Kay has been our dentist for many years and I would like to thank her for all the care and attention she has given us. She has always spent time explaining the procedures and making sure we understood what was happening. No effort was spared in getting things right when my husband had dentures made. We have always told our friends about our good relationship with our dentist, only to hear them say that they wish they had the same with theirs.

The D. family

89. Kay has been our dentist ever since she first arrived at Longwell Green Dental surgery more than 14 years ago. We have always felt in the very best of hands when visiting the dentist for either a check up or treatment, every detail has always been very thoroughly and patiently explained.

The M. family

88. Many years ago James and Kay Hallows became dentists at our local surgery. James is always understanding, puts you at ease and always has time to talk and explain what is going on. James is a man who takes pride in his profession and is dedicated 100% to his patients.

The K. family

87. James is an excellent dentist, who's always friendly, kind, understanding and professional. I don't want to see any other dentist.

K.G.

86. My wife and I have been patients of Kay's for over 10 years. We have always received a friendly welcome and excellent treatment.

G.C.

85. James is an outstanding dentist and goes above and beyond to meet the needs of his patients. James restored my confidence in dentistry after an unpleasant experience. He enabled me to continue to access professional dental care when I felt like running. The patience and care he gives is endless.

D.L.

84. My wife and I have been patients of Kay Hallows for many years, during which time we have received her excellent skill as a dentist with a good quality of care in a friendly and considerate way. She will always explain in depth with any proposed treatment and also our options but wouldn't encourage us into having any unnecessary dental treatment. We are very pleased to have Kay as our dentist for many more years to come.

The L. family

83. Dear James, I was always very anxious about visiting dentists and when my children were very young I hoped that I would not pass my fear onto them. We weren't happy with previous dentists and when someone recommended you we were more than ready to make the change. This has been one of my best decisions as my children have grown up not fearing a visit to the dentist but positively enjoying it!!! You always make everyone feel very relaxed and your wonderful sense of humour is an absolute pleasure - the children were always greeted with a 'Hey buddy ......' and then a chat to them by someone who genuinely cared about what they had to say. Various assortments of music play in the background - it's always interesting to see what's playing that day!!! Whenever a conversation turns to dentists - I always say 'Oh you should try our dentist - he's amazing............' As a result of this my sister-in-law and her children, my parents and my parents’ friends all joined too! I'm sure there are many families like us - you are definitely a family dentist!! It goes without saying that the treatment we have received has always been second to none.

The J. family

82. James Hallows is the best dentist I have ever had. He changed my view of going to the dentist. He is professional, kind and very caring with a wicked sense of humour. I have actually found myself looking forward to going to the dentist after years of dread. I would, and do, recommend him to all my family and friends.

J.D.

81. Hi James. When I first visited you on my wife's recommendation the first thing I said to her when I got home was quite simply, "Best dentist ever!"

O.F.

80. When people tell me that they "don't like going to the dentist" it always makes me think... "Well you haven't met mine"... I genuinely love going to the dentist and that is very simply because James is my dentist! You've always given me the best advice and we've always had good banter. My family has been visiting James for many years and will continue to do so.

T.J.

79. When one is ‘of a certain age’ the idea of finding a new dentist is horrific anyway. When one has been used to a dentist like James the prospect is unimaginable. He is the perfect combination of complete professionalism and genuine friendliness. I look forward to him being my dentist for many years to come.

L.F.

78. Kay, you have been my dentist for well over 10 years and provided an excellent service. I travel up from Taunton and on several trips this has been at very short notice, mainly due to eating granary bread which seems to have a habit of breaking teeth. Getting a same day appointment and getting the tooth repaired is excellent. I would recommend you both to any potential patients!

D.F.

77. Hello James. You have been our family dentist for many years. You have been an excellent dentist throughout this time and we have all come to regard you as a friend. Excellent dental work, first class advice and your true care for patients is so evident.

M.H.

76. I was saddened when I heard that my fantastic, talented, lovely and humorous dentist, Kay, had left the dental practice that I had attended for over 27 years. Kay has looked after my dental health for many years now and I could not have found better care from any other dentist. Kay you are a skilled professional who treats your patients as friends and real people. It's great to have you back.

D.S.

75. James has been my dentist for many years now. He is not only a brilliant dentist but a genuinely nice guy. When on holiday in Portugal a couple of years ago I had to have some emergency dental treatment. The dentist there told me my dental work was excellent and I was lucky to have such a good dentist. You can't get much better a recommendation than that.

N.C.

74. Kay Hallows has been my dentist since she arrived in Longwell Green, and I have grown to trust her enormously. I find her a caring and skilled clinician.

J.H.

73. Our 'children' have grown up having James as their dentist. I have to say, I couldn't have wished for a more friendly and extremely professional place for all our oral requirements. James is a delight to know and I am always confident that the family get only the best by the way of treatment. I couldn't recommend him more highly to anyone looking for a new dentist.

The C. family

72. I have been absolutely delighted with the dental care that I have received from Kay. She has carried out a variety of dental treatments, each with excellent results, and absolutely no discomfort at all. There is no pressure and everything is explained very clearly. Kay is kind and friendly with an unhurried approach and is an extremely skilful, knowledgeable and professional dental surgeon.
Looking at all the testimonials, who can fail to be impressed with all the wonderful comments from your grateful clients. The thing that comes through time and again is that you both really care for your patients, and you have the utmost integrity, you will not try to promote any procedure that is inappropriate, and your advice is genuine. You are both more interested in providing the right care with a personal yet professional touch.

C.B.

71. James has been our family dentist for many years and has become a family friend. He has provided us with the best care we could wish for, he is thorough and always takes time to give you a full explanation on any issues and future treatment strategies. You can be confident with his recommendations which in our experience have always resulted in satisfactory outcomes. He puts our best interests first, and by the way he is a very nice person.

The T. family

70. Dear Kay, you have been our dentist from the day that you arrived in Bristol to the present day. We think that:

  • Your dental skills are superb.
  • Your patient care is outstanding.
  • Your sympathy and empathy are wonderful.
    • It must be obvious that we think that you are the best dentist that we could ever hope to find.

The A. family

69. Choosing a new dentist particularly when moving to a new area can at best be described as perplexing and at worst traumatic. However, my wife and I agree that choosing you James has been one of our better decisions in life and one we will never regret. Not only are you a skilled professional but you give the impression of an honest, friendly and decent person - qualities less easily found these days. I suppose “Highly recommended” would be a suitable summary.

The E. family

68. When I first went to James I had quite bad gum disease. With his work and advice, I had amazing results!

T.C.

67. Kay and James have been our family dentists for years now. They both have an extremely calming and friendly manner and unlike a lot of dentists, really won't carry out any unnecessary work. We highly recommend them – so much so that when we moved to the other side of Bristol we didn't even contemplate changing dentists!

The C family

66. Hi Kay, I have been happy to travel 8 miles for my appointments twice a year ever to see you, because I felt very comfortable with your care and treatment.

P.P.

65. James where do I start? You have been my dentist for many, many years and during that time you have almost become a family member. To achieve this you have shown the great skills of a magnificent dentist and a personality that is able to assess the requirements of individuals and relax them accordingly. My wife also joined your patient list and your treatment on her and your personality, took away the terror she felt prior to her visit. You will always be our dentist and we will be in constant touch with you to continue our friendship. Thank you from the bottom of our hearts.

K.S.

64. Dear Kay, having been a patient of yours for some time now I feel your professionalism is 2nd to none.

JPT

63. I've been a patient of Kay's for many years - excellent dentist and a very nice and understanding person.

D.S.

62. Kay is not only a skilled dentist who is kind, friendly and gentle, she has also become a friend to myself and my family members, all of which are her patients.

D.H.

61. James, you have been so kind and understanding - no-one can fill your shoes that is for sure. I have so appreciated your 'bedside' manner and calming effect on me in my so called 'hours' of need. :)

D.D.

60. Kay has been our dentist for many, many years. She has always been professional, caring and friendly and puts us completely at ease at every visit. We cannot recommend Kay highly enough.

L and G.T.

59. I was always very nervous with all dentists. This changed when James became my dentist; very very professional, gave sound advice, perfect in his treatments. A caring person in whom I could confide.

T.W.

58. . My daughters and I have been coming to James for many years. James has watched the girls grow up and is now also looking after my grandchildren’s teeth! They have no fear of the dentist! James is the kindest, friendliest, most professional person I have had the pleasure to meet. James and Kay are a fantastic couple who I trust 100%. I have no doubt whatsoever that they both put patient care before profit and I have nothing but praise for them.

T.C.

57. James has been our family dentist for many years. He is a true professional with a heart of gold. He takes time to listen to you, and has helped me overcome my fear of dentists, with his kind and sensitive approach. I would highly recommend him to anyone!

W.P.

56. I am very pleased to say we, as a family of six, have been very fortunate to have James Hallows as our family dentist. We first took our children to James when they were young and afraid of the dentist. From the minute we walked in the door we have never looked back. The dentist is no longer a frightening experience. James instils confidence in his patients, he is a very professional, caring and knowledgeable, he explains everything to us in detail, nothing is too much trouble for this very dedicated dentist. We would highly recommend James as our dentist and good friend.

D.H.

55. Kay is always very welcoming and puts us at ease. Both my sons have no fear of the dentist and Kay has managed to gain the trust of my husband who did not see a dentist before her.

H.L.

54. I have absolutely no hesitation in recommending James to any future patient. James has been my dentist for many years and not only is he an excellent professional with high quality of work, he is also a caring and warm person who makes you feel at ease the minute you step in the door. Now I never mind going to the dentist!

B.A.

53. I first met James when I needed emergency dental work, I was in pain and I was terrified of dentists - to the point that I would cry and shake with nerves ... now I actually look forward to my appointments! From the moment I first sat in the chair, James' calm and gentle approach coupled with his wonderful sense of humour set me at ease and built my confidence - now, several years later, I have regular check ups, and healthy teeth and gums and most importantly (to me) a dentist that I actually enjoy seeing! I also now have an 18 month old son and I wouldn't dream of taking him to anyone else. James is not only an incredibly skilled dentist but friendly, reassuring and generous with his time, explaining what he's going to do (or not do) and why - an absolute hero!

J.M.

52. Hi Kay. Whilst no one actually 'looks forward' to going to the dentist (!) I always enjoyed the banter and laughs we had. Your calm professionalism and friendly style of dentistry always reassured me and filled me with confidence that I was in safe hands whilst lying back in the magic chair!!

J.F.

51. I have had James as my dentist for so many years and I introduced my 5 children to him ... he really has made visiting the dentist a dream!!! My youngest was in so much pain and James sorted it easily and my son was only 13 months at the time ... amazing man!!! I would love to tell you how scared I actually am of the dentist, but no more ... JAMES is our whole family dentist!

S.P.

50. Not so long ago I had to attend my GP for a general check up which included having my BP checked. Unfortunately the initial results were not consistent so my Doctor asked me to think of two things that I enjoyed. Bizarrely I thought of flying and going to see James for my regular check up. These relaxing thoughts soon did the trick and my GP was happy with my BP albeit he looked a tad confused why I would choose two things that most people would dread ie. flying and a trip to the dentist BUT this is just how highly I regard James as a supreme professional in his profession. As soon as I sit in the chair I am perfectly relaxed and know that I am 100% confident in James and his skills. Not only is he a superb dentist but both Kay and himself are lovely people. As far as I am concerned no one else will ever have my dental requirements in their hands - albeit my doctor still thinks my mental health may need further investigation!!! :)

S.W.

49. Kay has been my dentist for over 10 years! She has been excellent, especially when I had a fall and lost my front teeth, just before my daughter's wedding. She was calm, thorough, and fixed my teeth in time for the wedding! She has continued to look after me very well and she also looked after all of my children with kindness and patience! She is beyond a doubt the best dentist I have had!

K.S.

48. During the length of time we have been patients of Dr. James Hallows we have experienced treatments of an exceedingly high standard. We went to him following unsatisfactory results from another practice. He provided us with the assuring and understanding treatment we badly needed at that time. Regular appointments with him since then have been made with great confidence knowing that first class treatment would be received and it has, to our complete satisfaction.

The R. family

47. Kay I have always been so grateful to have you as a dentist for myself and the boys. I will be forever indebted to you for organising my son to have his braces fitted before he started Senior School. As a very quiet child (then!!) to have started and then have to face everyone with new braces would have knocked his confidence so much. By having the braces fitted at the end of the summer holidays he was able to get used to them before facing the new challenges of Senior School.
Never once did the boys ever worry about going to have their teeth checked in fact they always use to say “it’s ok we are only going to see Kay” when I said we were going to the dentist. :)

J.B.

46. I have been treated by James for a number of years and have always received first class care. He successfully treated a dental issue that a previous practice was unable to resolve. I would thoroughly recommend James as a dental practitioner.

J.D.

45. For my husband and myself Kay has always given us very sound advice and steered us in the right direction, if we had any procedure out of the normal range i.e. I have had implants done and with Kay's help, 8-9 years on have never had a problem thanks to her help and knowledge.

J.& C.O

44. Dear Kay, you have dealt so splendidly with my natural teeth and dentures over the years and I no longer worry about attending the dentist. All my treatment has been "right first time".

K.H.

43. Dear James, you have been my dentist since 2002 and I have grown to trust your professional advice completely during that time. This is because you have always taken time to talk to me and explain in a language that I understand your reasoning for treatment of my teeth. I have always found you very approachable and professional and never felt rushed or afraid to let you know what I thought. I would like to take this opportunity of thanking you for being my excellent dentist.

N.P.

42. Dear Kay, like many people of my age I was hurt and frightened as a child by a dentist at a clinic. My mother did find a local dentist who I stayed with into adulthood but after he retired I had a series of dentists who whilst competent in their field had no compassion for a nervous patient. Finding you was a Godsend. For the last eight years or so that I have had the good fortune to visit you I no longer approach the surgery with sweating palms and an urge to turn tail at the door! Beyond that I would like to say that in my estimation you are a more than competent dentist. I have had quite a lot of work done by you which has all been successful and pain free.

S.C.

41. Both myself and my wife were encouraged to join the dental practice where James Hallows worked by another family member who specifically recommended James as a dentist. I have nothing but praise for James' ability, expertise, professionalism and integrity as a dentist. I can honestly say I haven’t experienced anything like the level of care offered, which for someone who has had a number of negative experiences is extremely reassuring.

D.B. and family

40. Kay has been consistent in her professional care as our family dentist for nearly over 10 years, and has always been polite and courteous in her manner when discussing any part of our dental care, whether it be a check-up or potential treatment being considered. Kay has the ability to put you at your ease with her calm and relaxed approach; we have always been welcomed with a happy smile where nothing is too much trouble, especially if we as patients are seeking additional information on any aspect of dental care and in need of reassurance. Kay is a credit to her profession; well done Kay.

The S family

39. Quite simply the finest dentists that I have ever had the "pleasure" to look after my teeth. I have literally been counting the days to when I lay on James's chair again. One of the many great things about James and Kay is that not only are they supremely professional in their work but they actually take the time to speak with you to learn about you, your possible fears and importantly they allow the time to give you the correct treatment. I have always felt that I'm treated as a patient NOT a number. This process results in you feeling confident in the treatment given.
Not just for their undivided loyalty to their committed clients but also their incredible dedication to ensuring that they are once again providing this area with a top quality dental service I can only wish them all the very best in their new venture.
I highly recommend Hallows dentists if you’re looking for a knowledgeable and professional dental practice provided with a very personal touch - You will not find better.

S.W.

38. Hi Kay, I’ve recently moved to Portishead but I want to continue to see you for my dental treatment because I completely trust you, which is a big deal for me, being such a softy! You have been an absolutely fantastic dentist and you can certainly rely on my continued custom when your new practice opens.

J.W.

37. I changed to Kay through recommendation of a friend as the dentist I had at the time, didn't make me feel relaxed and I began to dread going to an appointment. It was a very good decision to change to Kay, I felt listened to and less anxious.

J.G.

36. I would like to share my thoughts about James (my dentist).

As a child in the 80’s dentists were very different and I had a few nasty experiences resulting in myself having a fear of dentists and not going for some time. When I got pregnant I knew I had to overcome my fear, as I didn't want my children having a fear as well, so I started to go to Longwell Green Practice. I built up a trust with a dentist who left, resulting in James becoming my dentist. Then I was very nervous again, however, once I met him, he instantly put me at ease. I at times would have treatment refusing any injections, and making the dentists stop during treatment as it hurt, but my fear of being “pinned down in a chair and injected” took over any thoughts I had, and over time my fears reduced and trust grew.

James’s knowledge was much better than any of the previous dentists I had seen, he made jokes and tried to relax me and my children, playing games with them, finding out about us, then keeping the conversations on things he knew about us, pets, hobbies, holidays, football with my son, even having the right music on for treatment etc.

My daughter had many problems with her teeth, which James picked up very quickly, resulting in her sitting in his chair for hours for treatment. She was never scared and he always made jokes and they built up a great relationship of trust. Some of this involved many injections. James talked her through each procedure asking her if she had questions, stopping each time to reassure her she was “doing ok buddy”, with her in fits of laughter in the chair. (I’m pleased my fears reduced and they never had to see the dentist as a bad person). My daughter ended up having various teeth taken out and braces and a bridge fitted by James at the age of 16, which is young to have a bridge fitted. James made this more fun than treatment for her. Thanks to James she has an amazing set of teeth now.

I have moved away from Bristol and travel 50 miles to come and see him, as trusting someone else is going to be hard to find. I am happily waiting the opening of the new practice, so I can see my dentist again. Good luck James and Kay.

S.M.

35. Kay has been my dentist for over 10 years, during this time she has cared for my teeth impeccably. Any dental treatment was always undertaken in a gentle, calm, patient centred way. Kay understood my particular needs with certain procedures and would kindly adapt these for me. I would, and have happily recommended Kay as a dentist.

G.P.

34. I have always found Kay to be a very supportive dentist, getting to know what I would like. She has always been so professional and always explained what she was doing and why. She has always treated me with respect and kindness and I recommend her without any reservations.

A.D.

33. James has been our family dentist for many years - having seen my children through Primary school and onto their University years. Since being with James we have always enjoyed going to the dentist. James, apart from being a wonderful dentist, is an extremely kind, caring and funny person and we are looking forward to being back on his patient list.

The J family

32. For all who look at this page I would like to post the following about James and Kay.

James has looked after my oral needs for the last, well many years lets say. He took a very poor set of teeth and gums sadly neglected and turned them into my now film star oral looks. His wife Kay also looked after my wife, she has nothing but praise for the way that Kay delicately handled her very sensitive mind set when it comes to dentists. This dental practice will be a welcome asset to the local community not only because it's needed but also both James and Kay are highly qualified, experienced, professional and very empathetic dentists. I am so thankful that they have both decided to stay in this area after leaving the Longwell Green Dental Practice.

I applaud them in their continued quest to offer first class service in a very relaxed and friendly environment whilst ensuring the highest standards of professional dental care. As far as I am concerned I will be registering my support by hopefully joining their patient list. I would urge you all to do the same before the list is closed through over subscription.

P.A.

31. My husband and I plus 4 other members of our family have been patients of Kay Hallows for many years and have always found Kay to be a very good dentist - she puts you at ease, explains everything she is doing and is very professional yet at the same time friendly. We thoroughly recommend Kay as a dentist.

P.F.

30. I've been a dental patient of Kay's for many years and in all that time I have been afforded honesty, friendliness and absolute total professionalism. Kay makes it a priority to put me at ease as soon as I walk in the door, she is gentle and makes time to actually talk to me as a person and not simply a patient.....these are traits that I value highly and are just some of the reasons I feel fortunate to be so well looked after during my visits.

M.E.

29. I would like to say thank you so much for your wonderful and professional dental care over the years. I have always been made to feel comfortable and at ease. I couldn't recommend Kay enough, she is by far the best dentist I have ever had!

F.A.

28. A huge welcome to James and Kay Hallows who now have their own dental practice due to open in the Summer. A truly genuinely lovely professional couple who treat all patients with the utmost respect and a friendly approach to dentistry. Treating three generations of my family - we wouldn't go anywhere else.

The C. family

27. I have been a patient of Kay's ever since she joined Longwell Green Surgery. I do like to have a dentist who gives me confidence and makes my visits to the dentist pleasurable. Kay has given me excellent treatment as a friend and as a professional, my experience with her was commendable. I am looking forward to meeting her again soon.

R.H.

26. James became my dentist a number of years ago, when I had a dental emergency and I have never looked back. For someone who suffers with severe anxiety, a dental appointment can be very problematic but not with James. From day one James puts me at ease, makes me laugh (too much) and is always incredibly kind.
One time James and Kay opened the surgery on a Sunday evening as I was in incredible pain and they did their very best for me. I will never forget this and will always be forever grateful for going above and beyond for me. Not many people can say they look forward to going to the dentist but I can due to James’s kind nature and really just being a decent human being. I cannot recommend James and Kay enough.

L.F.

25. Dear James, I have never had such a lovely dentist. You put me at so much ease at visiting a dentist I actually look forward to my appointments (surely that's not normal!). You take time to get to know each patient personally and I enjoy our chats about musicals. I am touched every time I walk into your room and there is a pillow waiting for me in the chair to make me more comfortable and as for your music in the background - well I couldn't feel more relaxed even if I was on a beach :) I read some comments here and was even prouder to have you as my dentist :) You're the Idina Menzel of the dentist world :-)

D.B.

24. This is to express my gratitude to Kay Hallows who has been my dentist for many years. Kay is an expert practitioner who has always been compassionate and truly caring within her role and is a genuine kind and caring person. Kay provides time to explain rationale and time given during processes regarding the holistic nature and welfare of her clients. As a Registered Nurse Practitioner myself, I know how very hard this can be to achieve within time-limits, targets, and the complexities of individual patient co-morbidities etc. Kay never fails to deliver exceptional dental care, her examination is always thorough, never hurried and always gentle. Her interpersonal skill and rapport with colleagues produces a professional and confident environment to attend as a patient.

W.B.

23. Dear James, we, with two of our children and their families, have been thoroughly satisfied with your service for many years and would not wish to lose the friendliness and efficiency that have been so much part of it. A particular feature has been the fact that none of the youngsters have ever displayed the traditional fear of visiting the dentist.

The W. family

22. Dear Kay, as pensioners, we have come to appreciate the dental treatment we have received from you over the years. You have always explained the treatment and carried it through skilfully. In addition to dental skills, you have proved to be a very kind compassionate person.

G & J.S.

21. I live in Chepstow, Wales and travel to see James for my dental appointments (yes it’s a long round trip but a sacrifice I’m always willing to make for the exceptional care I receive). Having had (in my opinion) a very unethical dentist during my student years I was in a pretty sorry state when James took me under his wing. The endless dental work I had come to expect turned into many years of non-invasive, preventative care instead. James is empathetic, understanding and patient. He takes the time to talk through options and will explain the reasoning behind his advice. Over the years he has supported me through basic tooth and gum care lessons all the way to a recent, painless extraction – performed only to save another tooth! If you want a caring professional with only your best interests at heart then James is the dentist for you.

The B. family

20. Kay is such a lovely caring dentist - the best I have ever had. Kay and James, you must be very proud to read all these glowing recommendations. They are well deserved.

L.S.

19. Dear James, you are an outstanding dentist and always put the needs of your patients first. We always feel confident going to see you and in a strange way sometimes look forward to it because you always make us feel that you really care and we always leave your surgery with a smile on our faces. Whenever we have needed treatment you have never lectured, just always given us the best advice and treatment. We have been patients of yours for many years. One of the family unit works in a specialist dental negligence unit. After hearing on a daily basis the poor treatment that is available in this country, it is always comforting to know that we have such a good dentist (James) treating us. We trust James, his advice and treatment implicitly.

The G. family

18. I have been a patient of Kay Hallows for many years and her care throughout that time has been nothing short of excellent. Kay is professional, very friendly and always happy to discuss any concerns that I have. I value her advice and trust her implicitly. A wonderful dentist - I recommend her without hesitation.

L.T.

17. James, you have a wonderful way of making people feel at ease and that is why, although we have moved out of the area we still wanted to be your patients.

The W. family

16. Hello Kay, we all greatly appreciate the care and friendship you have given us over the years. You have certainly made the visit to the dentist a pleasure.

J & N.S.

15. Hi Kay. What can I say? You have been a very good friend and a brilliant dentist. No one can do root canal like you ha ha!

L.S.

14. A number of years ago I had a dental emergency, a broken bridge. Because it was a weekend I could not get any help from my own dentist, or any numbers given on her answering machine. In desperation I phoned the Longwell Green Practice. It was 5 o'clock on a Saturday evening. James and Kay dealt with my problem straight away much to my relief. Ever since I have visited regularly for checkups and also had extensive treatment which I have been more than satisfied with. The first class personal service James offers, I would thoroughly recommend to anyone. Two members of my family also now go to him.

V.W.

13. I am 94 years old, and I always had a fear of going to the dentist as I had a lot of teeth trouble when I was young, but I must say that I have found Kay and James very helpful, caring and gave me a lot of courage. Both are excellent dentists.

J.A.

12. I have been with James Hallows since he first started at Longwell Green many years ago. I have been lucky to have had some good dentists over the years but James is head and shoulders above all of them. I was particularly impressed at my first examination when James explained that he “was in it for the long term” so it was in both our interests that he should take best care of my teeth. And that is exactly what he has done.

R.P.

11. Dear Kay, your skills, professionalism, and courtesy, and an ever smiling face always serve to calm my fears. Keep smiling!!!!!!

M.H.

10. James Hallows has been our dentist for many years. James is such a calm, patient, friendly and welcoming dentist. Our youngest daughter was diagnosed with ADHD before we began seeing James, anyone who understands the problems with a child who has ADHD will realise that it can be difficult to get them to sit still, engage and also behave in a socially acceptable manner. I was always impressed with how James interacted with our daughter and was never phased by her. He took time to talk with her and attempt jokes, I always remember her saying 'He's really silly", but I know she loved going to see James and now at 22 years old would not go and see any other dentist. I myself work with children who have complex needs, some who have Autism. I would have no hesitation in recommending James to these parents as I know he would work hard to gain the children's trust and to support the parents.

The S. family

9. Where do you start? I have been under Kay's care for a great number of years. Having been to a few other dentists over the years I can say hand on heart that I have never received such excellent care. Kay, I like to think has now become a friend. She not only puts you at ease, but genuinely cares about her patients. Not only giving you the best care she can, but always asking about your general health but remembers everything you tell her and asks how things are. She always tells you the different options and takes the time to explain all in an easy to understand way. I have always found that no matter which nurse she has working alongside her they always seem extremely happy.

K.W.

8. My wife and I have always found the treatment from our dentist James Hallows to be exemplary; he is friendly, professional and competent and the results of his treatment have been pain free and always exceeded our expectations. He takes the time to fully explain the treatment we will receive, and encourages us to look after our teeth by explaining cleaning methods and dental hygiene. We have been made to feel we are valued patients and we would not hesitate to recommend James Hallows to anyone who is looking for an extremely professional dentist.

S & A.F.

7. I want to say a big "Thank You" to Kay Hallows who has been my dentist for many years. No one likes going to the dentist but it definitely helps when you have someone you can trust and who you know will do their very best for you. Again, thank you Kay.

D.B.

6. James has been treating my family (three generations) for many years and we all agree how passionate he is about his profession and only settles for perfection. When you walk into his surgery, he greets you as a friend, and any anxiety is forgotten.

J & B.W.

5. Kay Hallows and her husband are exceptional in their profession. They are understanding to their clients and their needs. Anyone wishing for a dentist, look no further. These two dentists are the best.

J.C.

4. I can in all honesty say Kay and James Hallows are the best, most competent dentists we have ever had. They are a most learned and skilful couple of practitioners, who put the best plan of treatment for their patients before all else. 101% Confident.

P & A.H.

3. James Hallows has been my dentist for many years - and worth every single penny for my troublesome teeth! He is an absolute professional as well as reassuring and gentle. My twins have been going to him since before their teeth even arrived - and actively look forward to going! (His mock up of a phone call to the tooth fairy being particularly memorable !) I cannot recommend him more highly, my whole family see him now (including my sister, who he visits in her own time in her nursing home now that her condition has deteriorated significantly. My medical colleagues travel quite a distance to see him ..and feel the same as me , James feels like an old friend, the fact that he provides such amazing, holistic dental care is a bonus.

T.C.

2. Kay has been my dentist ever since she first started, and as my family grew my daughters too! As a child I was petrified of going to see the dentist, and remember doing everything I could to get out of going. I was determined my children wouldn't go through the same. Kay has provided myself and my family with great dental care, her expertise, patience and gentleness are just some of the things we love about her. Over the years Kay has become more than just a dentist to us, we have all grown so very fond of her, as she is such a lovely, warm person.

M.R.

1. Dear Kay and James, we cannot remember how long you have looked after our dental health. It is a very long time and during that time we have had excellent treatment always delivered in a friendly and very professional manner. Over the years we have each had treatment for demanding dental conditions and you have on every occasion instigated and completed a course of treatment with splendid and long lasting results.

G.K.